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VOIP Account Manager (IT/Telecoms/SIP/VOIP)

Job Reference: nnltd03376-A
Date Posted: 31 March 2017
Recruiter: Nanotek Ltd
Location: London
Salary: £30,000 to £40,000
Sector: I.T., Sales
Job Type: Permanent
Work Hours: Full Time

Job Description

** Please note: - A background of Telecoms (ideally VOIP/SIP) is required to be considered for this role **

Up to £40K basic plus up to £20K Commission

Responsibilities:

·Provide great service and support to named accounts

·Upsell in a professional manner when the opportunity arises (Target)

·Maximise new opportunities

·Work closely with operations team to continual improve our service

·Field based customer facing role

·Ensure customer satisfaction (NPS)

·Ensure customer loyalty (retention)

·Maintain CRM and other sales tools accurately

Candidate Requirements:

·Minimum 2 years of experience in an Account Management role

·IT or Telecom background

·Exceptional at customer service

·Experience in customer meetings

·Can-do-attitude

·Excellent communication and problem solving skills

·Great at spotting account growth opportunities

·Attention to detail

Our client is a qualified provider of voice services to enterprise customers seeking to unlock value by migrating local or global voice services onto one IP network using a single provider. They deliver the solutions through an established and expanding international network connected by nine global Points of Presence and four offices (Auckland, Sydney, London and San Francisco).


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