1st/2nd Line IT Support Engineer
* IT Support
* Software Support
* Office 365
* Windows Server 2010_19
* LAN/WAN
* Networking
* Knowledge of Windows 10/11
* Knowledge of Windows Server 2016/2019 Administration
* Backup Administration
* Knowledge of routers, switches and customer LAN environment
Job Role:
Log and monitor tickets via the appropriate tool ensuring notes, progress and required actions have been input promptly and accurately.