2nd Line Support Engineer

  • Job Reference: nnltd579-P
  • Date Posted: 22 January 2018
  • Location: London
  • Salary: £20,000 to £30,000
  • Sector: I.T., Telecoms
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

2nd Line Support Engineer - Immediate Start - London City
IT Support Engineer - London - £25-£30K

The role requires the successful applicant to provide first and second line telephone, remote and onsite support and installation/upgrade works on a variety of clients in the London area, as well as working with the existing engineering team on projects for clients, such as office relocations and larger infrastructure upgrades.

This is a client facing role, requiring excellent communication skills and a confident smart approach when on site liaising with clients.

The successful candidate must have at least 4 years’ experience working with IT support at first line and second line level, including Windows workstation and server operating systems from XP/2003 through to Windows 10 and Server 2012. Exchange Server experience is also required, as well as networking skills, IP, DNS and domain management.

-Experience running small projects

-vCenter experience essential and VCP preferable

-Solid office 365 troubleshooting skills and preferably experience migrations to 365

-Horizon experience

-Excellent office troubleshooting skills

-Ability to work under pressure and with the required urgency