Hydraulic/Electrical Support Engineer

  • Job Reference: 00000167-1
  • Date Posted: 18 January 2023
  • Recruiter: Nanotek Ltd
  • Location: Newmarket
  • Salary: £32,000 to £35,000
  • Sector: Engineering, I.T., Sales
  • Job Type: Permanent
  • Work Hours: Full Time
  • Contact: Jim Walsh
  • Email: careers@nanotekltd.co.uk

Job Description

Hydraulic/Electrical Support Engineer


* Hydraulics

* Electrical

* Sales

* Product Support

After Sales Customer Support

  • Provide support to the After Sales Manager to ensure high service levels are maintained to the satisfaction of customers.
  • Travel, national and/or international, to carry out service and/or repairs for customers, as required.


  • To provide a full support service to both the UK and Export sales teams, as and when required.
  • Attend national and international exhibitions and, as part of the team, work to set up the company stand ensuring that our machines are presentable.
  • Work closely with the Sales teams to support dealer salesmen visiting farmer customers to assist in selling the company’s products and systems, as and when required.


  • Support partners with crop trials, set up and planning, using the company’s products.
  • Build positive working relationships with distributor and dealer staff.
  • Report issues back to the Engineering and/or Service departments to ensure the ongoing development of the company’s products and systems.


  • Visit dealers and distributors to conduct training on machine installations, service training, attendance of Open Day events etc. to present the company’s products ie. machine walk-rounds and Powerpoint presentations to farmers.
  • Training operators, as and when required, to get the best out of the company’s products.


  • A presentable and professional image must be portrayed at all times.
  • Report back on competitor activity including pictures/photographs and customer feedback.
  • Undertake any other reasonable duty or task within your capability which the Company deems appropriate and suitable.